Yankee Luxury Co. Vehicle Rental Process (Step-by-Step)
Step 1 — Choose Your Rental Type
Self-Drive Rental (you drive)
Chauffeur Service (we provide a professional driver)
Note: Driver’s license + insurance requirements apply to Self-Drive rentals.
A. Self-Drive Rental (You Drive)
Step 2 — Submit a Booking Request
Customer provides:
Pickup & return date/time
Pickup location (or delivery address)
Vehicle choice (or “recommend best option”)
Number of drivers (primary + additional drivers)
Step 3 — Upload Required Documents (Mandatory)
Primary driver must upload:
Valid driver’s license (front & back)
Proof of insurance (active policy) showing driver name + valid dates
Credit/Debit card (for deposit + rental charges)
If additional drivers:
Driver’s license for each additional driver
Insurance proof may be required for each, depending on policy
Step 4 — Verification & Approval
We verify:
Driver’s license validity
Insurance status
Payment method + deposit authorization
Basic eligibility checks (age requirements if applicable)
If verification fails, the booking cannot be confirmed.
Step 5 — Receive Quote + Rental Agreement
Customer receives:
Final price (rental + delivery + taxes/fees if any)
Deposit amount + refund terms
Mileage policy (daily limit or unlimited, if offered)
Fuel policy
Late return policy
Damage responsibility terms
Customer must:
Sign the rental agreement
Accept terms & cancellation policy
Step 6 — Secure Payment & Deposit
To confirm:
Pay rental total (or required deposit)
Deposit/hold is placed on card (refundable if no issues)
Step 7 — Vehicle Pickup or Delivery
At handoff:
ID re-check (license must match)
Quick walk-around + photo inspection
Confirm fuel level + mileage
Keys released to approved driver only
Step 8 — During the Rental
Customer agrees to:
Drive responsibly and follow all traffic laws
No unauthorized drivers
No smoking (if your policy)
Notify us immediately for accidents or breakdowns
Step 9 — Return & Final Inspection
At return:
Vehicle inspection + photos
Fuel/mileage checked
Any tolls/fees/late charges applied if needed
Step 10 — Deposit Release
Deposit is released after:
Inspection is complete
No damage/excess mileage/late return
All tolls/fees are settled
(B) Chauffeur Service (We Drive)
Step 2 — Request Booking
Customer provides:
Pickup date/time + locations
Number of passengers + luggage
Preferred vehicle
Trip type (one-way / round trip / hourly)
Step 3 — Confirm Quote & Pay
Confirm price
Pay to reserve (or deposit if required)
Receive confirmation + driver assignment (when available)
No driver’s license or personal insurance is required for chauffeur bookings.
Insurance Requirements (Self-Drive)
To rent, customer must provide active insurance that covers:
Liability coverage (minimum required)
Comprehensive/collision coverage (recommended)
Corporate rentals: we may request a COI (Certificate of Insurance) naming your company and confirming coverage.
SERVICES
Concierge Service
VIP Experience Packages
Contact
Yankee Luxury Company.
Premium Chauffeur • Executive Travel • VIP Experiences
1078 Summit Ave, 742, Jersey City, NJ 07307
[email protected]
845-479-6709